Frequently asked questions
Frequently asked questions.
Understand the educational scope, delivery process and purchase terms. For a question about a specific product, contact us before ordering.
Products, learning and purchases
What does ONE TRADE sell?
Educational PDFs, recorded lessons and bundles where listed in the shop. Each product page identifies the included materials, language and access conditions. Purchases do not fund investments.
Is ONE TRADE an investment adviser or broker?
This website provides general educational content. It does not offer personal investment advice, brokerage, portfolio management, trade execution or trading signals. No SEBI registration or similar authorisation is claimed.
Will a course tell me which asset to buy or sell?
No. Lessons explain concepts and research methods. They are not individual recommendations, price targets or buy/sell instructions.
Does using AI make market research reliable?
AI can assist with organising information, but it can also invent, omit or misinterpret it. Verify important claims, source dates and calculations independently. A verified historical fact does not guarantee a future market outcome.
Do I need a trading account?
You do not need to provide or connect a trading account to use our educational materials. Check the product page for any specific learning prerequisites.
Are third-party tools included?
Do not assume so. Any required tool, paid subscription or external cost must be stated on the product page. A PDF or course purchase does not by itself include an AI subscription or market-data service.
How do I receive a PDF or recorded lesson?
Delivery is electronic. After payment confirmation, follow the access instructions in your order email and account. PDF downloads and video access depend on the product format. See the Digital Delivery Policy for the delivery commitment.
Can I download the videos?
Only if the specific product page expressly includes video downloads. Viewing access and permission to download a video are different. PDFs may be downloadable under their stated conditions.
How long will I have access?
The product page states the access period and any download limits. There is no general promise of lifetime access, ongoing updates or unlimited downloads.
Can I buy from outside India?
Only where the checkout supports your location and payment method. The order summary shows the payable currency and total. Your bank may apply conversion or cross-border charges. Availability is subject to the payment provider and applicable restrictions.
Can I request a refund after opening the content?
Under our store policy, a full refund may be requested within 14 calendar days of purchase even if the content has been accessed. Longer or additional statutory rights remain unaffected. Read the Refund Policy for details.
My payment appears successful but I cannot access the material. What should I do?
Check your order status and email, including spam folders. Contact us with the order number and checkout email. Do not place a second order solely because access has not appeared, and do not send full card details or passwords.
Who operates the website?
ONE TRADE is listed as a unit of YASH MEDICAL in Udyam registration UDYAM-RJ-49-0000414. Our About and Contact pages show the business details.
Does Udyam registration approve the educational products?
No such approval is claimed. The certificate records the enterprise and its activities; it is not an endorsement of a course, an investment strategy or a payment-gateway application.
How do I report an issue?
Email Sunilsainiktp282@gmail.com with the product title, order number if applicable and a short description. For a formal complaint, use the grievance information on the Contact page.
Learn with clear expectations
Understand the product, its limitations and the terms before purchasing. Read common questions or contact ONE TRADE.